Business Support Specialist

Job Summary:
The Business Support Specialist at Bizee Global HR Consulting will be integral to the smooth operation of our HR recruitment processes. This role requires a dynamic individual with strong organizational skills, proficiency in Microsoft Office, and the ability to handle multiple tasks, including social media management, market research, content development, and MIS evaluation. The specialist will also coordinate effectively with internal teams, vendors, and clients to support the overall recruitment strategy.

Key Responsibilities:

1. Social Media Management:
- Manage and update the company’s social media profiles with recruitment-related content.
- Understand the strategic benefits of social media in the recruitment industry and assist in content posting, monitoring, and engagement to attract potential candidates and clients.

2. Microsoft Office Expertise:
- Utilize Microsoft Office tools, particularly Excel, Word, and PowerPoint, to create and manage documents, reports, and presentations that support recruitment activities.
- Develop professional PowerPoint presentations for client meetings, internal training, and candidate profiling.

3. Market Research:
- Conduct market research to identify trends in recruitment, potential candidate pools, and competitor analysis.
- Present research findings to support business development and recruitment strategies.

4. Content Development:
- Develop and edit content for various communication channels, including job postings, email campaigns, newsletters, and social media posts.
- Ensure content is engaging, accurate, and aligned with the company’s tone and brand voice.

5. Communication and Coordination:
- Maintain excellent communication with internal HR teams, vendors, and clients to ensure efficient recruitment processes.
- Coordinate with various stakeholders to manage recruitment events, interviews, and candidate onboarding processes.

6. MIS Evaluation and Management:
- Evaluate and manage MIS reports related to recruitment metrics, candidate pipelines, and client interactions.
- Consolidate MIS data to create comprehensive reports for management review, highlighting key insights and areas for improvement.
- Ensure regular submission of MIS reports from all teams and follow up as needed to maintain accuracy and timeliness.

7. Support Recruitment Processes:
- Assist with administrative tasks related to recruitment, such as scheduling interviews, managing candidate databases, and ensuring all documentation is up-to-date.
- Provide support in organizing and coordinating recruitment events, career fairs, and client meetings.

Qualifications:
- Bachelor’s degree in Business Administration, Human Resources, or a related field.
- Proven experience in a business support, administrative, or HR-related role.
- Strong proficiency in Microsoft Office tools (Excel, Word, PowerPoint).
- Experience with social media management, content creation, and market research.
- Excellent written and verbal communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Strong organizational skills with attention to detail.
- Experience in handling MIS and generating reports is a plus.

Preferred Qualifications:
- Experience in the HR recruitment industry.
- Knowledge of applicant tracking systems (ATS) and HR software.
- Familiarity with SEO and digital marketing techniques.

Work Environment:
- Collaborative environment with opportunities for professional growth.