QA Manager (Software)

 Manage the delivery for multiple test projects

 Handle technical, team-related escalations from the client and provide resolutions

 Troubleshoot test automation issues and provide resolutions to product and teams

 Configure CI/CD systems such as Jenkins, and Azure DevOps and integrate test automation

execution

 Conduct code reviews, set up best practices, mentor/train team on them

 Analyze Test automation trends in the market, learn new tools as needed, and design reusable test automation frameworks

 Coordinate with the Stakeholders to facilitate the gathering and documenting of test

automation objectives and requirements for input into Automation Strategy and Design

approach

 Support functional testing teams as Test automation consultant in Setup, Planning, POC,

Delivery, Training, and handover of test automation solutions

 Coordinates and facilitates test automation delivery and POCs

 Coordinate with team and deliver Technical White papers, Case studies, and other Sales

collaterals on Test automation as needed

 Create & Propose win-win solutions for Test automation assignments

 Manage a team of manual testers, automation testers, Performance testers and automation

leads

 Manages automated testing artifacts to ensure proper reuse, versioning, backups,

organization, and retention.

 Support Sales and client solutions team for any technical sales

 Interfaces as needed with the Senior Manager to report status

 Conduct test automation interviews, train the junior/mid-level automation engineers

 Conduct performance appraisals.

 Should have hands-on experience in at least two of the following

 Selenium Webdriver with Java/C#/Python/JS

 Test complete

Key Responsibilities:

1. Team Setup and Leadership:

• Build, lead, and mentor a high-performance QA team, including both manual and automation testers.

• Drive the recruitment, training, and development of the QA team, focusing on the India-based team to establish a cost-effective and skilled execution center.

2. Quality Assurance Strategy and Processes:

• Develop and implement a comprehensive QA strategy that covers manual and automated testing for all products and services.

• Define and enforce QA standards and processes, including documentation, test planning, execution, and defect management.

• Establish and maintain best practices for test case design, test environment setup, and test data management.

3. Center of Excellence (CoE) for QA:

• Build a Center of Excellence (CoE) that provides reusable components, frameworks, and standards across multiple product teams.

• Create a repository of test scripts, tools, and best practices that can be leveraged across the organization.

• Collaborate with stakeholders to understand requirements, prioritize initiatives, and drive continuous improvement.

4. Manual and Automation Testing:

• Drive the development of a balanced approach between manual and automated testing to improve efficiency and coverage.

• Identify suitable automation tools and frameworks and guide the team in implementing them.

• Oversee the execution of test cases, ensuring quality at every step, including functional, integration, system, and regression testing.

• Well versed with Test Complete, Webdriver IO, Selenium, Java, Javascript.

5. Sprint-1 Strategies and Agile Alignment:

• Actively participate in Agile ceremonies, collaborate closely with product and development teams to align QA activities with sprint goals.

• Drive “Shift Left” testing initiatives, ensuring early involvement in the development lifecycle and conducting testing in the earliest stages (sprint-1).

• Ensure sprint deliverables meet defined quality standards and participate in retrospectives to improve the QA process continuously.

6. Performance Metrics and Reporting:

• Define and monitor key QA metrics to assess the effectiveness of QA efforts.

• Prepare and present reports on the quality of releases, test coverage, defect rates, and other relevant KPIs to leadership and stakeholders.

• Identify areas of improvement and drive initiatives to optimize testing efficiency and accuracy.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

• 10+ years of experience in Quality Assurance, with a strong track record in leading QA teams.

• Proven expertise in both manual and automated testing, with handson experience in building automation frameworks.

• Extensive experience working in Agile/Scrum environments and implementing sprint-1 QA strategies.

• Demonstrated ability to build and manage teams, with experience setting up and scaling QA teams in India.

• Knowledge of industry-standard QA tools (e.g., Selenium, JIRA,TestRail) and familiarity with CI/CD pipelines.

• Strong communication, leadership, and problem-solving skills.

Preferred Skills:

• Experience in establishing QA Centers of Excellence.

• Knowledge of performance and security testing practices.

• Exposure to cloud-based testing and DevOps practices.

• Should have prior experience in managing a dedicated team of manual and test automation engineers

• Should have hands-on experience in at least two of the following

 Selenium Webdriver with Java/C#/Python/JS

 Appium

 Test complete

 Ranorex

 UFT

• Should have hands-on experience with the following tools

 Git/Bitbucket/Gitlab/SVN

 Selenium grid/Saucelabs/Browserstack

 Jenkins/AzureDevops

• Should have been involved in managing and delivering test automation projects from the scratch

• Should be familiar with end-end phases of QA and test automation

• Should be familiar with code reviews, design patterns, and implementing best practices in test automation

• Should have excellent communication skills

• Should be a quick learner

• Excellent data analyzing and review skills

• Strong technical and computer skills

• Great eye for detail

• Ability to teach and mentor