Mandatory Skills/Required
Service Center Automobile
Description
An automotive service center job description typically involves diagnosing and repairing vehicle issues, performing routine maintenance tasks like oil changes and tire rotations, replacing worn parts, communicating with customers about necessary repairs, and ensuring all work is completed according to manufacturer specifications, often working as an automotive technician or service advisor within a car repair shop.
Key responsibilities may include:
Vehicle Inspection:Thoroughly inspecting vehicles to identify potential mechanical issues, including checking fluid levels, tire tread, brakes, and other components.
Diagnosis and Repair:Utilizing diagnostic tools to pinpoint vehicle problems, then performing necessary repairs like replacing worn parts, fixing electrical systems, or adjusting alignments.
Routine Maintenance:Completing routine maintenance tasks such as oil changes, tire rotations, battery checks, and fluid level checks.
Customer Interaction:Explaining repair needs to customers in a clear and understandable manner, providing repair estimates, and addressing any concerns.
Work Order Management:Documenting all repairs performed on a work order, including parts used and labor time.
Compliance with Standards:Adhering to manufacturer specifications and industry standards for repairs.
Safety Procedures:Maintaining a clean and safe work environment, following proper safety protocols when handling tools and chemicals.
Different Roles within an Automotive Service Center:
Automotive Technician:Primarily focused on hands-on vehicle repairs, diagnosing issues, and completing repairs.
Service Advisor:Acts as the primary customer interface, taking service appointments, explaining repair needs, and creating work orders.
Parts Specialist:Responsible for ordering and managing vehicle parts needed for repairs.
Service Manager:Oversees the entire service department, managing staff, scheduling appointments, and ensuring efficient operations.
Required Skills and Qualifications:
Technical Knowledge: Strong understanding of automotive systems, including engines, electrical components, brakes, and suspension.
Diagnostic Skills: Ability to use diagnostic tools accurately to identify vehicle issues.
Repair Skills: Proficiency in performing various repairs and maintenance tasks.
Communication Skills: Excellent communication skills to explain technical information to customers clearly.
Customer Service Skills: Ability to provide excellent customer service and build rapport with clients.
Basic Computer Skills: Familiarity with computer systems to access repair information and manage work orders.
About the Company
Hyundai Service Center
